Address
V Net - Mandalay Internet Provider
63A, Betweeht 40th and 41st Street
Maha Aung Myay Township, Mandalay
09-899832040
The most frequently asked question is "HOW MUCH INTERNET SPEED DO I NEED?"
It really depends on how many devices you use at home and what services are you using (e.g. simple browsing vs. streaming).
The biggest way most homeowners use bandwidth is streaming or downloading entertainment content like movies and music, but there are other key uses as well.
Based on this data, a four-five person household’s bandwidth utilization might look something like this: Each person definitely takes around 2-5 Mbps at each time of a count.
So bandwith of 20-25 Mbps is recommended. Taking into account sharing services when the service can go down to the 50%, ISP would recommend to take bandwith around 35 -40 Mbps to satisfy your needs.
Vnet. has been offering “Best Price Guarantee” to clients who are not only for existing clients but also for new acquisitions. Best Price Guarantee means we will match or offer better ones either by price or by Bandwidth if you show us evidence of the price or offer you have from others.
There are charges if you would like to finish within 24 hours and it will cost 20000 MMK and if the error is occurred by your fault, the charges will be occurred subject matter to the error.
Normally we solve the complaint within 48 Hours which mean you will have solution either within 24 hours or 48 hours except the conditions we have bad weather or unforeseen cases what we can solve aforesaid hours. If bad weathers, it will not be later than 96 hours.
We have 24/7 Call center especially on Messenger where you can submit your problem to us so that we can assist you to solve your problem asap. You can submit complaints by messenger or by Call in 09899832040/ 09899832044 /09765402436/0976540285.
One month notice will have to be given and Please record phone number and name of V net’s employee when you will inform for deinstallation for the sake of tracking . All devices will have to be returned in good condition and if devices are broken , equivalent value of device will have to be paid. For Example 2.4 GHz ONU cost 50000 MMK and 5 GHz Router costs 70000 MMK.
Normally we do not accept. However we report to management for next invoice if you submit 1 month notice. No changes for current invoice is allowed. And Price will be changed which will be expensive 1500 MMK, 3000 MMK relatively .
No. Every devices in good condition will have to be returned to Vnet. If device is broken, the equivalent value will have to be compensated. For Example 2.4 GHz ONU cost 50000 MMK and 5 GHz Router costs 70000 MMK. If you would like to own device, Please pay us 120,000 MMK initial set up fee.
Relocation Fees means the payment you need to pay us for physical cabling without cabling and accessories fees for new relocation. It means you pay for third party who will cabling on the street to your home. Relocation can cost up to 25,000 MMK – 35,000 MMK. We do not charge you for new cable up to 300 Meter. If above 300 Meter, we charge 30,000 MMK. Relocation will be done in 3 days.
Normally we have no suspension. If you would like to suspend, there is suspension fee 7000 MMK by returning device in good condition to Vnet Internet Service Provide with prior Notice ( at least three weeks Notice).
Our contract term is 1 Year and termination fee 50000 Ks will be charged if can. We will proceed legally which you will be in the black list in internet industry if you will breach our terms and condition and if you will not return our devices.
There are 4 types of payment terms
The 2.4 GHz frequency of the wifi router offers the wifi user a wide coverage area and is better at penetrating solid objects with a usable speed of 50 -70 Mbps (subject to real world scenarios).On the other hand, it has a lower data range and is highly prone to interference and disturbance.
The 5 GHz frequency facilitates the customer with a higher data range with negligible interference and offers a great deal when it comes to the internet speeds for wifi for home. Contrary to this benefit, it has a narrow coverage area and is not a successful band when it comes to penetrating solid objects.
We recommend you to extend one more Router and place it in your room or the place where you would like to access the wifi signal well. Normally we recommend you to place Router in the center and higher place and far from electronic devices such as microwave, soundbox = Amplifier, Fridge, Electric Cable, Iron etc . For Router Fees For Example 2.4 GHz ONU cost 50000 MMK and 5 GHz Router costs 70000 MMK and we charge 15000 MMK for configuration fees and we charge 1000 MMK / meter if the meter is more than 5 m.
Remark : If your house has more than 1 room and more than 1 floor, we recommend you to have more routers for better wifi signal.
i. KBZ Pay(Quick Pay)
ii. How to do the process for Quick Pay ? Please see the process of Quick Pay on our Facebook page.
iii. UAB Bank Account _003010100013050
iv. KBZ Bank Account : 07210307200610101
v. CB Bank_ 0016100500001651
vi. Cash Payment to Office and Office Address is 63 A Street, Between 40th and 41st Street, ( To Come the street next to Café Mandalay)
Yes, In Sagain, we provide wireless broadband and if you can see Swan Oo Pon Nya Shin on Sagain Hill.
Except Patheingyi Township and Aamarapura Township, FTTH Service is covered and we would like to recommend you to send us GPS of your Location for making sure and for more detail explanation by phone.
There are 3 main reasons for that. First because the others charge too much. Second and more important reason is we have and top notch engineers team using top notch technology deveped ourselves, that allows us to manage and control the data network and make huge efficiency savings. Third we do not charge excessive margins and reflect all savings to final price.
The speed of internet can be affected by a range of factors, these include the distance your computer is from the data centre and whether your Internet provider is purposely throttling your internet speeds. Some providers will reduce internet speeds at different times of the day, will reduce your speed once you have downloaded a certain amount of content, or will throttle certain services. If you have many computers downloading or uploading files on a network it will also affect the speed of your internet.
If you want to check out how fast your current internet connection is from your internet service provider please go to www.speedtest.net and press the “begin test” on the image. One point to note: The speed test will default to your current location, can you please make sure the test is ran to Mandalay, Myanmar only if you want to test how fast your connection could be to use inetrnet.
Warning: There are a lot of factors influencing speed test. The accuracy can be distorted up to 30%. Shared internet speed flucuate all the time. You are not alone on speedtest.net server. You measure the speed not at provider server but at your chosen one etc. etc.
If the speed test shows your speed is less than half of what you are promised, then you have a reason to be troubled. But measure it in different times.
The speed in which data is transferred over the internet is measured in bytes per second (B/s) or bits per second (bps). Many companies choose to display their speeds in bps as the numbers appear larger.
Your internet connection has two different speeds, a download speed and an upload speed. Internet service providers tend to give you their maximum download speed; this shows how fast your computer could download a song or a web page in optimum circumstances. However if you plan to place files on the cloud you should also take note of your ISP’s upload speed; this shows how fast data can be transferred from your computer to the internet.
When uploading files by V Net you may see a speed of 125KB/s, this actually the same as a speed of 1Mbps. As previously explained this is because 1 byte is the same as 8 bits. Our maths can be seen below.
There appears to be some confusion as to what KB/s and Mbps really are and why we measure internet speeds in one or the other. In many cases your broadband provider is giving you one figure and online internet speed checkers are displaying another. Many people believe 1Mbps is the same as 1MB/s, however this is not the case.
Bytes and Bits
The confusion is mainly due to bytes and bits. These are two different ways of measuring data and although they sound similar 1 byte is actually 8 bits. To help reduce some confusion, bytes and bits are displayed differently in acronym form – bytes use capitalised “B”’s while bits use lower case “b”’s.
• 1 byte is 1B
• 1 bit is 1b
Instead of having very long numbers we round up bytes into Kilobytes (KB) and Megabytes (MB).
• 1 kilobyte = 1000 bytes = 1KB
• 1 megabyte = 1000000 bytes = 1MB
We also round up bits into kilobits (Kb) and megabits (Mb).
• 1 kilobit = 1000 bits = 1Kb
• 1 megabit = 1000000 bits = 1Mb
There are couple of resons for that. Firt we use the most advanced technology which diferentiate us fom others. We have a real world class experts in internet connection build up. And last but not the least we do not take excessive salaries or pay any loans to investors. Our real mission is Fast, Affordable and Reliable Internet for everyone in Myanmar.
V Net's internet is unlimited and uncapped. No matter how we deliver internet to your address, we'll run the connection at its maximum possible speed.
We send invoice by viber for 5 Days Ahead before your bill start date and reminder by SMS. Payment will have to be settled within 5 days after you will receive the invoice or SMS from us. If you will not pay according to Due Date, the service will be suspended automatically by our system.
Deposit mean the upfront bill what we will offset on 13th Month and what we will not refund physically by Cash.
We send reminder SMS to your mobile and we call clients to pay 3 hours before our system will switch off the connection. If you will pay before 5:30, you will restore your internet except Sunday. It means we would like to ask you for the payment From Monday to Saturday 9:00 am to 5:30 pm not later than due date as mentioned in invoice.
Service delivery of Vnet Secured Wireless Broadband or FTTH (fiber optics to home) is as follows
You will receive the User ID on your registered e-mail & mobile number.
After completion of installation, Vnet representative will assist you in generating your Vnet broadband password through the service login page. Do not share your username and password with anyone, including Vnet representatives
All you need to do is choose a package and sign up.
We will offer YOU a Special Promotion! Double speed for your current price or half price for the same speed you have now.
No payment has to be made at the time of booking the service.
It really depends on how many devices you use at houme and what services are you using (e.g. simple browsing vs. streaming).
The biggest way most homeowners use bandwidth is streaming or downloading entertainment content like movies and music, but there are other key uses as well.
Based on this data, a four-five person household’s bandwidth utilization might look something like this: Each person definitely takes around 2-5 Mbps at each time of a count.
So bandwith of 20-25 Mbps is needed. Taking into account sharing services when the service can go down to the 50%, ISP would recommend to take bandwith around 35 -40 Mbps.
Address
V Net - Mandalay Internet Provider
63A, Betweeht 40th and 41st Street
Maha Aung Myay Township, Mandalay
09-899832040