FAQ

Wireless Internet is a specific way of bringing high-speed broadband internet to your home or business. We install a small radio antenna onto the eave of your home, pointing towards our local Access Point. This device captures an encrypted radio frequency, which is then run into your home using an Ethernet cable.

၄င္းအတြက္ အဓိကေၾကာင္းအရင္း ႏွစ္ခုရွိပါသည္။ ပထမတစ္ခ်က္မွာ တျခားသူမ်ားသည္ ေစ်းၾကီးၾကီးျဖင့္ Charge လုပ္ၾကပါသည္။ ဒုတိယတစ္ခ်က္မွာ ပုိျပီးအေရးၾကီးသည့္အခ်က္မွာ ကၽြႏု္ပ္တို႔တြင္ top notch engineer မ်ားရွိျပီး ၄င္း engineer မ်ားသည့္ Top Notch Technology မ်ားကုိ အသံုးျပဳသည့္ အဖြဲ႔မ်ားျဖစ္ျပီး ၄င္းနည္းပညာသည္ Data Network ကုိmanage & control ျပဳလုပ္ႏုိင္ရန္ ခြင့္ျပဳထားပါသည္။

 

Vnet ၏ ျမန္ႏႈန္း Range of Factor အားျဖင့္ သက္ေရာက္မႈရွိမည္ျဖစ္ပါသည္။ ၄င္းတြင္ လူၾကီးမင္း၏ ကြန္ပ်ဴတာ အကြာအေဝးပါဝင္မည္ျဖစ္ျပီး ၄င္းသည္ကြန္ပ်ဴတာအကြာအေဝးသည္ Data Centre မွေသာ္လည္းေကာင္း  Internet Provider ျဖစ္ပါသည္။

The speed of V Net can be affected by a range of factors, these include the distance your computer is from the data centre and whether your Internet provider is purposely throttling your internet speeds. Some providers will reduce internet speeds at different times of the day, will reduce your speed once you have downloaded a certain amount of content, or will throttle certain services. If you have many computers downloading or uploading files on a network it will also affect the speed of your internet.

If you want to check out how fast your current internet connection is from your internet service provider please go to www.speedtest.net and press the “begin test” on the image. One point to note: The speed test will default to your current location, can you please make sure the test is ran to Mandalay, Myanmar only if you want to test how fast your connection could be to use V Net.

The speed in which data is transferred over the internet is measured in bytes per second (B/s) or bits per second (bps). Many companies choose to display their speeds in bps as the numbers appear larger.

Your internet connection has two different speeds, a download speed and an upload speed. Internet service providers tend to give you their maximum download speed; this shows how fast your computer could download a song or a web page in optimum circumstances. However if you plan to place files on the cloud you should also take note of your ISP’s upload speed; this shows how fast data can be transferred from your computer to the internet.

When uploading files by V Net you may see a speed of 125KB/s, this actually the same as a speed of 1Mbps. As previously explained this is because 1 byte is the same as 8 bits. Our maths can be seen below.

 

  • 125KB/s = 125,000 bytes of data per second
  • 1Mbps = 1,000,000 bits of data every second
  • 125,000 bytes x 8 = 1,000,000 bits

There appears to be some confusion as to what KB/s and Mbps really are and why we measure internet speeds in one or the other. In many cases your broadband provider is giving you one figure and online internet speed checkers are displaying another. Many people believe 1Mbps is the same as 1MB/s, however this is not the case.

 

 

Bytes and Bits

The confusion is mainly due to bytes and bits. These are two different ways of measuring data and although they sound similar 1 byte is actually 8 bits. To help reduce some confusion, bytes and bits are displayed differently in acronym form – bytes use capitalised “B”’s while bits use lower case “b”’s.

•             1 byte is 1B

•             1 bit is 1b

Instead of having very long numbers we round up bytes into Kilobytes (KB) and Megabytes (MB).

•             1 kilobyte = 1000 bytes = 1KB

•             1 megabyte = 1000000 bytes = 1MB

 

We also round up bits into kilobits (Kb) and megabits (Mb).

•             1 kilobit = 1000 bits = 1Kb

•             1 megabit = 1000000 bits = 1Mb

၄င္းအတြက္ အေၾကာင္းျပခ်က္ႏွစ္ခ်က္ရွိပါသည္။ ပထမတစ္ခ်က္အေနျဖင့္ တျခားဝန္ေဆာင္မႈေပးသူမ်ားႏွင့္ မတူညီသည့္ အဆင့္ျမင္နည္းပညာကုိ ကၽြန္ေတ္ာတုိ႔ အသံုးျပဳထားပါသည္။ အင္တာနက္ connection ကုိ တည္ေဆာက္ရန္အတြက္ ကၽြန္ေတာ္တုိ႔တြင္ world class experts မ်ား ရွိပါသည္။ ေနာက္ဆံုးတစ္ခ်က္မွာ ကၽြန္ေတာ္တို႔တြင္ Investor ကုိ ေပးရမည့္ ေခ်းေငြ သို႔မဟုတ္ အလြန္မ်ားျပားေသာ လခမ်ားကုိ မယူထားျခင္းေၾကာင့္ျဖစ္ပါသည္။ ကၽြန္ုႏု္္ပ္တုိ႔၏ တကယ့္  Mission မ်ားမွာ ျမန္ဆန္ျခင္း၊ တတ္ႏုိ္ငေသာ ေစ်းကုိ ကမ္းလွမ္းျခင္း ႏွင့္ ယံုၾကည္စိတ္ခ်ရေသာ အင္တာနက္ကုိ ျမန္မာႏုိင္ငံရွိ လူတုိင္း သံုးစြဲႏုိင္ရန္ျဖစ္ပါသည္။

 

V Net's အင္တာနက္သည္ ကန္သတ္ခ်က္မရွိပါ၊ ဘယ္လုိ အင္တာနက္ကုိ ဆက္သြယ္ေပးလဲဆုိတာကို အေရးမၾကီးပါ။ ကၽြန္ပ္တုိ႔သည္ အမ်ားဆံုးေသာ ျမန္ႏႈန္းကုိ ရရွိရန္ connection ကုိ လူၾကီးမင္းထံသုိ႔ ေပးမည္ျဖစ္ပါသည္။

ေအာ္ဒါတင္သည့္အခ်ိန္တြင္ ေငြေပးေခ်မႈကုိ ျပဳလုပ္ရန္မလုိပါ။

လူၾကီးမင္းသည္ သတ္မွတ္ထားေသာေနရာတြင္ Plan Detail အား installation လုပ္ျ႔ပီးေနာက္ "Subscription Amount" ကုိေပးေခ်ရမည္ျဖစ္ပါသည္။

Subscription amount ကို အဆင္ေျပသည့္ နည္းလမ္း ၃ ခုျဖင့္ ေပးေခ်ႏုိင္ပါသည္။

  1. Online payment: Net-banking or Credit/Debit Card
  2. Cash Payment: Against valid e-voucher or physical voucher
  3. Cheque/Demand Draft

The subscription amount payment Subscriber Registration Form (SRF)တြင္ တစ္ခါတည္းေဖာ္ျပေပးရမည္ျဖစ္ပါသည္။

Customer Premise Equipment Device ( CPE Device) Telecommunication Hardware Deice ျဖစ္ျပီး ၄င္းကုိ အသံုးျပဳသူ၏ေနရာတြင္ ထားရွိမည္ျဖစ္ပါသည္။ ၄င္း equipment တြင္ cable သုိ႔မဟုတ္ satellite television set-top boxes . DSL သုိ႔မဟုတ္ အျခားေသာ internet routers, VoIP base stations, telephone handsets, or other customized hardware တုိ႔ ပါရွိႏုိင္ပါသည္။ CPE ကုိ ငွားရမ္းႏုိင္သလုိ ဝယ္ယူႏုိင္ပါသည္။ CPE တြင္ Communication Service ကုိဆက္သြယ္ႏုိင္သည့္ interiror wiring ပါရွိပါသည္။ ယေန႔တြင္ မည္သည့္ End-User Equipment ကုိ Customer Premise Equipment ဟု ေခၚႏုိင္ပါသည္။

 Vnet မွ ဝန္ေဆာင္မႈေပးမည့္ Secured Wireless Broadband or FTTH (fiber optics to home)  မွာ ေအာက္ေဖာ္ျပပါအတိုင္းျဖစ္ပါသည္။

၁. Vnet ၏ ခြင့္ျပဳထားေသာ အေရာင္းကုိယ္စားလွယ္မ်ားမွ ရွင္းျပေပးမည္ျဖစ္ျပီး လူၾကီးမငး္၏ လုိအပ္ခ်ကေပၚမူုတည္ျပီး  Tariff Plan ကုိ အျပီးသတ္ေပးပါမည္။ ထုိ႔ေနာက္ အမွာစာကုိ မွတ္ပံုတင္ပါမည္။ ( ဤအဆင့္တြင္ ေငြေပးေခ်မႈျပဳလုပ္ရန္မလုိပါ)။

၂။ အမွာစာကုိ တင္ျပီးသည္ႏွင့္ လူၾကီးမင္း အမည္ ၊ ေနရပ္လိပ္စာ၊ မွတ္ပံုတင္ထားေသာ ဖုန္းနံပါတ္၊ အီးေမလ္ႏွင့္ tariff plan ကုိ မွန္ကန္ေၾကာင္းအတည္ျပဳရန္အတြက္ ေခၚဆိုမႈကုိ လက္ခံရရွိမည္ျဖစ္ပါသည္။

၃။ Vnet ၏ authorized representative သည္ မွာယူသူ၏ အဆုိျပဳခ်က္အတုိင္း Service Demo ကုိ ရွင္းျပရန္အတြက္ Appointment ယူျပီး လာေရာက္ေတြ႔ဆုံပါမည္။ ထုိ႔ေနာက္ လူၾကီးမင္းသည္  Installation လုပ္မည့္ေနရာတါင္ Service Demo ကုိ ေအာင္ျမင္စြာ ရယုူႏုိင္ရန္ "မွာယူထားေသာ ပမာဏကုိ ေပးေခ်ရမည္ျဖစ္ပါသည္။

၄။ ဝန္ေဆာင္မႈအား installation ျပဳလုပ္ျခင္းကုိ supscription amount အား အတည္ျပဳျပီး ၃ရက္အတြင္ အျပီးျပဳလုပ္ေပးမည္ျဖစ္ပါသည္။ Cheque ျဖင့္ ေပးေခ်ပါက ဝန္ေဆာင္မႈအတြက္ install ျပဳလုပ္ရန္ ၆-၁၀ ရက္ၾကာမည္ျဖစ္ပါသည္။

၅။ Installation ေအာင္ျမင္စြာ ျပဳလုပ္ႏုိင္ရန္ Vnet မွ လူၾကီးမင္းအား Subscriber Registration Form ( SRF) ကုိ ေပးမည္ျဖစ္ျပီး ၄င္းေဖာင္တြင္ လုိအပ္ေသာ information မ်ားကုိ မွန္ကန္စြာ ျဖည့္ရမည္ျဖစ္ျပီး ေအာက္ေဖာ္ျပပါ စာရြက္စာတမ္းမ်ားကို submit ျပဳလုပ္ရမည္ျဖစ္ပါသည္။
 I. Valid Proof of Identity (self-attested A4 size photocopy)
II. Valid Proof of Address (self-attested A4 size photocopy)
III. One Passport size color photograph

လူၾကီးမင္းသည္ Foreigner ျဖစ္ခဲပါက
I. Copy of Visa Letter
II. Copy of Passport
III. Two local references: Name, Address, Mobile Number & email ID.

လူၾကီးမင္းသည္ User ID ကုိ လူၾကီးမင္းမွတ္ပံုတင္ထားေသာ Email ႏွင့္ Mobile Number တြင္ လက္ခံရွရိွမည္ျဖစ္ပါသည္။ Installation ျပဳလုပ္ျပီးပါက Vnet မွ Representative မွ Login Page မွ တဆင့္ Vnet Broadband ကုိ အသံုးျပဳႏုိင္ရန္ ကူညီေဆာင္ရြက္ေပးမည္ျဖစ္ျပီး လူၾကီးမင္း၏ User Name ႏွင့္ Password ကုိ Vnet ၏ကုိယ္စားလွယ္အပါအဝင္ မည္သူ႔ကုိမွ  sharing မလုပ္ပါနဲ႔။

 

လူၾကီးမင္းလုပ္ေဆာင္ရန္လုိအပ္သည့္အရာမွာ Package ကုိ ေရြးခ်ယ္ျပီး Sign Up လုပ္ရန္ျဖစ္ပါသည္။
ကၽြန္ေတ္ာတုိ႔သည္ လူၾကီးမင္းအား အထူး ပရုိမိုးရွင္းကုိ လည္း ကမ္းလွမ္းသြားမည္ျဖစ္ပါသည္။ လက္ရွိသံုးေနေသာ ေစ်းႏႈန္းျဖင့္ ျမန္ႏႈန္း ၂ ဆ ကုိ အသံုးျပဳလုိသလား သို႔မဟုတ္ လက္ရွိအခုသံုးေနေသာ ျမန္ႏႈန္းကုိ တစ္ဝက္ေစ်းျဖင့္ ရယူလုိပါသလား။

ေအာ္ဒါတင္သည့္အခ်ိန္တြင္ ေငြေပးေခ်မႈကုိ ျပဳလုပ္ရန္မလုိပါ။